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Shipping & Tracking

DELIVERY & SHIPPING

Delivery Time = Processing Time + Shipping Time

PROCESSING TIME

All personalised items are made-to-order. Processing time differs from product to product. Our engraved or personalized orders may take 3-7 days. During peak holiday and promotional periods order processing times may be longer.

Note: Choosing expedited shipping will only shorten the shipping time, but will not shorten the processing time (or production time)

SHIPPING TIME

Method Shipping Time Price Free Shipping

Standard Shipping

To US,UK,CA,AU,DE,NL,FR,IT,ES,JP: 7-12 Days

USD $7.99 Over USD $60

Standard Shipping
Worldwide

To Other: 7-20 Days

USD $7.99 Over USD $60
Expedited Shipping
To All Countries: 3-7 Days
USD $24.99 Over USD $120

Please Note:
* Affected by Covid-19, there may be some delay on the delivery.
We could only ship to P.O. Boxes and military addresses (APO, FPO) address via Standard Shipping method.
* Above shipping times are estimates quoted by our courier companies, so Remigift cannot be liable or held responsible for any delay after dispatch. There may be delays due to force majeure factors such as pandemic, war, politics, extreme weather, but please be assured that Remigift will do its best to minimize any inconvenience.
* Due to international shipping, there may be customs duties, which are duties or taxes levied on the goods. Additional customs clearance fees must be paid by the recipient.

Shipping Information
Note that the shipping address will be taken from PayPal or the information you fill in. If your shipping address is different from your billing address, please specify this during checkout. The address can be changed before we ship your order. However, we are unable to change the shipping method or address the order is shipped.

Address Information
Orders are processed as quickly as possible, and for this reason, we suggest you have a check and provide us with a correct and complete shipping address. If your shipping address is different from your billing address, please specify this during checkout.

Order Confirmation
After you complete your purchase. You will receive an "Order Confirmation" email (check your spam folder if you can't find it). Make sure all information is correct. If you have any questions, Please contact us anytime: service@remigift.com

Tracking An Order
You'll receive an e-mail confirmation once your order has been shipped. It will include your order’s tracking number and a direct link to your carrier's package-tracking site. This email will provide you with your order ID to track your item as it makes its way to you, as well as the date your order was shipped. You can also check the status of your order from here: Track Order

Important
When the carrier returns an undeliverable package to us because of an address issue, you will be charged for reshipping costs. If you require a refund, please note that personalized items have a 30% restocking fee